Messenger Center

• Please note that you must call the Messenger Center first at (312) 692-8236 or use the online notification system (www.usmlogistics.org/online) provided by U.S. Messenger to schedule a pick up to ensure the courier gets your package.
• If you call – Tell us where the package is going.
• If you use the on-line notification system, fill in the blanks. This process will take 15 seconds.
• Tell us what courier service you are using. Note: As an extension service U.S. Messenger can deliver your package to its final destination without having to make 2 phone calls or secondary notification.

THEN

• Contact your preferred courier company. If U.S. Messenger is your delivery company there is no need to notify the Messenger Center of the pickup. This notification will occur automatically.  

INCOMING PACKAGES

For incoming packages, just call your preferred courier service. Once the package arrives at the Messenger Center, we will deliver the package to you within 15 minutes of the courier’s arrival at 311 S. Wacker.

IMPORTANT REMINDERS

• All packages handled by our internal Messenger Center Staff must be 25lbs or less.
• The Messenger Center does not handle UPS, FedEx or DHL packages.
• The Messenger Center does not handle food or flowers.
• Working with the U.S. Messenger online notification system is the most efficient way to get your package(s) to their final destination.

If you would like to use the U.S. Messenger system to schedule your delivery just use your custom login and password to access the system and place the order. Both outside messenger service and internal messenger center pick up notification will be taken care of in that single process. We are very happy to show you the system in a 10 minute demonstration at your workstation. Please call our Downtown Customer Service Office at 312-229-1920 to schedule the demonstration.